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Return Policy
If you are not fully satisfied with your purchase,
you may return it for a full refund (minus original shipping costs)
within 10 days after the date of purchase with the following applicable
provisions:
Item must have been an in stock item, be returned in new and unused
condition and in original packaging. Buyer is responsible for all
return shipping, insurance and packing costs.
Most of our products are custom built and individually ordered.
Our custom boats and ships require extensive skill and require a
great deal of time by our builders to complete properly and to complete
scale. Therefore, when you order a custom built boat or ship, there
will be no return of funds.
Damaged Merchandise Return
Policy
Damaged merchandise includes items that have been
damaged in shipping. If a shipment arrives at your door with apparent
shipping damage, please refuse the delivery. Upon RCSM receiving
the item back from the shipping company, we will promptly send out
a replacement. If you have already accepted delivery and then find
shipping damage, please email our Customer Service department at
customerservice@rcscalemodel.com
immediately. Save all packaging material and paperwork; do not throw
away anything! We will immediately file a claim with the shipping
company and will make arrangements for the item to be picked up
and returned to us. Upon RCSM receipt of the damaged merchandise,
quality assurance inspection and inspection by shipping company
(if required), steps will be taken to replace your damaged item.
If you attempt to return the merchandise yourself without first
contacting RCSM, you will jeopardize our chances of making a claim
and you receiving credit for the returned, damaged merchandise.
Return Address
Will be given when you receive your RMA.
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RC Scale Model links
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Bismarck
(Bismarck Class),
Flower
Class Corvette Agassiz, Moskva (Slava Class),
Prinz Eugen, PT-109
(three motor), PT-109 (two motor),
Schnellboot S-204, Torpedo boat,
Shinano (Yamato Class), Sovremenny
, Takao 1:200, USS Black
(Fletcher Class), USS Cole (Arleigh
Burke Class), USS
Missouri (Iowa Class),
USS New Jersey (Iowa Class) 1:350,
USS New Jersey (Iowa Class) 1:200,
USS
Nimitz (Nimitz Class),
USS Spruance 1:144, USSVincennes(Ticonderoga
Class), Vosper 'Perkasa' Torpedo
boat, Yamato (Yamato Class), Schnellboot
S-204 Torpedo boat kit, Sovremenny
kit, USS Cole (Arleigh Burke Class)
kit, USS New Jersey (Iowa
Class) 1:200 kit , USS Spruance
1:144 kit, Admiral Kuznetsov, Arkona,
China MSA, New
York tugboat, Newcastle tugboat,
Salvirile tugboat, SAAM
Harbor tugboat, Smit Frankrijk tugboat,
Smit Rotterdam tugboat, Wyeforce
tugboat, Amsterdam
tugboat kit, China
MSA kit, Salvirile tugboat kit,
Sanson tugboat kit, America
60, Challenger 70, Discovery
100 , Nova Scotia 100, Olympia
100, Sea Pearl 100, Spirit
70, Hellen
Coastal Fishing Boat kit, HMS
Bounty kit, HMS Surprise kit,
HMS Victory kit, Juan
Sebastian Elcano kit , King
of the Mississippi kit, Santa Ana
kit, USS Constellation kit,
Sea Star, Titanic,
Luxury Yacht Cruiser, Marbella
80, Monaco 100, Venice
90 , Sovremenny,
Raboesch
Props, shafts, bow thrusters, couplings, P-51D
Mustang, Bellanca Decathlon 480,
AH-64 Apache, Co-Co
Lama V3, Lama V4, Battery
Charger & Batteries, Premium
sound systems
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